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FAQS
About KOVA
Kova Optical merges cutting-edge AI technology with a curated selection of premium eyewear. Our mission is to deliver a personalized, secure, and effortless shopping experience that helps you discover your perfect frame.
How does Muse AI help me choose the right glasses?
Muse is your AI style advisor! It asks about your face shape, style preferences, and fit—then recommends frames tailored just for you. Start a chat anytime for personalized suggestions.
What if the glasses don’t fit?
We offer a 14-day easy return or exchange policy. If the size isn’t right, just let us know and we’ll help you find a better fit or process a return.
Do you carry prescription lenses?
Yes! We offer a wide range of optical frames that can be fitted with prescription lenses. During checkout, you can enter your prescription details.
Are my personal and payment details secure on your website?
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Do you offer international shipping?
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